Updated: August 28, 2020

Domain Expertise on Your Business

Your Custom Software Development Firm Is Not an Expert on Your Business

Potential customers often want to know if our custom software development firm possesses specific, relevant experience in their business domain. This is a great question — if a vendor has experience with similar projects to yours, that’s a good sign they’re a good fit. But the answer to this question isn’t the end-all, be-all, either. Of course, having relevant experience with similar applications in the same industry is a sign of an organization’s maturity. But the success of any given project — no matter what domain it’s in — depends less on expertise in that industry or business and more on the developer’s software development skill.

Consider a commercial builder that designs and builds facilities for a variety of businesses. Their clients include a car manufacturer, a grain processor, and a paper mill, among others. Does the builder need to be an expert in each client’s industry? Does the builder need to know how to build a car or turn wheat into flour? No. The builder needs to understand each clients’ unique requirements and specifications, but he isn’t expected to be an expert. His real expertise is in building the buildings to meet the clients’ needs.

And the same goes for software development. Our society places a lot of value on specialization, and specialization is great for the global economy. But that doesn’t mean that, in order to be effective, a custom software development company needs to be specialized in a particular business vertical, such as healthcare, finance, or real estate. Instead, a good software development company is specialized in, well, developing software. The developer’s deep expertise in that field means that, as long as the project can be described in the form of logical requirements and the vision can be documented in a detailed roadmap, then the developer is fully capable of guiding it through every step of design, build, quality assurance, and launch, turning the client’s vision into a reality. That is the expertise of a custom software development service: to be able to invest fully in the development processes. That includes hiring the right people and maintaining or improving their qualifications; listening carefully to the client — the industry expert — to understand the vision and translate that vision into a project plan; creating balanced teams matching the profile of each project; and following the right steps to achieve the client’s desired results.

Some researchers believe that it takes ten thousand hours to become an expert in any given field. What if the custom software development company you hired to build an ERP for your health clinic had invested those ten thousand hours in becoming experts in the healthcare domain, learning all the nuts and bolts of the industry, but had failed to invest as fully in software development? That would be like a swimmer learning everything about building and maintaining a pool, but neglecting to learn the breaststroke. How many races would he win? But if he spent those ten thousand hours perfecting his strokes, he could be successful in any pool — no matter what size and shape.

In short, while a custom software development company should be able to learn abhout a client’s business and its needs in great detail, the only expertise they should bring to the table is software development. At Syberry, we create the tools and projects that never existed before, and each is highly individualized to a specific business process or goal. Our ability to create widely varied projects in a range of domains is our specialty, and we take great pride in our ability to analyze the needs of a specific business and create something that will make their business more effective.

So, when you’re looking for a custom software development firm, don’t expect them to be experts in your field, but do be sure they’re experts in their own.

Publication date: May 29, 2020
  • software development
  • outsourcing

Learn more about how Syberry can help your business achieve its every goal

What our customers say about us

Syberry’s team was highly responsive and communicative, managing our project smoothly, responding immediately to any issues that arose, and delivering great software at a reasonable price.

Richard Harkness


Elk Grove, CA

How we help ADEPT Driver Company

We developed a web-based driving simulator for teens and another for adults. The products run on Chromebooks, and the team added features that enable them to measure a driver's ability to avoid a crash.

Technologies used

I don't think you could find a better company to manage and build your project. I get so many compliments on my application, and it has a lot of unique and complex development.

Todd Surber


Charleston, South Carolina

How we help PIXRIT Company

A photographer approached us to build a web-based software platform that combines the fastest social media manager with state-of-the-art galleries and provides the ultimate tool for photographers to upload, store, back up, and share their photos and manage their SMM activities.

Technologies used

The high-quality, user-friendly software Syberry created for us has helped grow our clientele, and we were very pleased with their partnership. Syberry was straightforward and consistent in their communication, met every deadline, and ensured a hassle-free development process.

Vince Hughes

Owner, Steel Estimating Solutions

Knoxville, TN

How we help Steel Estimating Solutions Company

Our client was inspired to create a product that helps steel erection companies perform faster, more efficient estimations and bids. We developed original proprietary software from the initial concept.

Technologies used

Syberry delivered world-class service for a cost-efficient price. They communicated well with our team throughout the process, breaking down steps and utilizing a streamlined management system to keep everyone in the loop at all times. The resulting new platform far outperforms its predecessor and has received rave reviews.

Bill Fahy

Owner, FDI Creative Services

Houston, TX

How we help FDI Creative Services Company

Following strict regulations and requirements, we used AWS to develop a custom e-commerce web app that includes shipping integration. Since the site’s launch, the team has continued to make updates.

Technologies used

The application was delivered on time and within budget. Syberry explained their process thoroughly and accommodated to scope changes effortlessly. Their stellar project management, highly responsive communication, and proactive attitude set them apart.

Ricardo Casas

CEO, Fahrenheit Marketing

Austin, TX

How we help Fahrenheit Marketing Company

We developed a large, complex .NET application with various third-party integrations. The team built the software from scratch based on existing wireframes.

Technologies used

The end solution exceeded the client’s expectations. Syberry delivered high-quality products on time and at outstanding value. They provided frequent updates and repeatedly sought feedback at each stage. Customers can expect a highly experienced team that easily translates concepts into solutions.

Rudy Milkovic

Executive Director, Velikom

Austin, TX

How we help Velikom Company

Our team built video streaming software as a web and desktop app for a third-party client. We completed end-to-end development—from scoping to feedback cycles to QA—using PHP and Wowza Streaming Engine.

Technologies used

Syberry has significantly improved our existing platform, and they continue demonstrate their dedication to our business goals and needs by making thoughtful suggestions for enhancements. The Syberry team is communicative and reliable, mitigating all our concerns about outsourcing software development.

Cory Kowal

VP of Products, THG Energy Solutions

Tulsa, OK

How we help THG Energy Solutions Company

Taking over for another vendor, we served as the ongoing software engineering partner for an energy company’s cloud-based platform. The company provided scoping, development, testing, and deployment services.

Technologies used

Syberry has been an invaluable partner in development. Their impressive team was more than able to fulfill our project needs, and their expertise and dedication led to smooth collaboration every step of the way. The result was a successfully launched product that has received lots of positive feedback.

Chris Cox

CTO, MyMelo

Louisville, Kentucky

How we help MyMelo Company

We provided staff augmentation resources for a development project. The team contributed engineers to follow an established roadmap to perform updates and add features.

Technologies used

The database Syberry developed has empowered 40 organizations to help in the fight against COVID-19. A communicative partner, the Syberry team worked quickly and efficiently to launch the website, and they continue to invest their time and efforts into the project.

David Snyder

Product Director, Covid Resource Network

West Orange, New Jersey

How we help Covid Resource Network Company

The company developed a website that serves as a database where organizations can find and donate to other organizations. Currently, the team is working on enhancing the website and fixing bugs.

Technologies used

Syberry was a patient partner, making this engagement feel like a true collaboration. The system they created for us will save our team significant time and frustration.

Joyce Cubio

VP of Operations, Ernie's Mobile Home Transport

Yuba, California

How we help Ernie's Mobile Home Transport Company

The team built an information hub for a mobile home transport and permit service. After discussing the existing system and processes, we delivered a new structure for forms and data.

Technologies used

The Syberry team is skilled at juggling multiple projects. Though they are in high demand, we were confident that they had the resources and the expertise needed to focus on our partnership. Their constant dedication led to a truly successful engagement, and the final product exceeded all our expectations.

John Fox

Executive VP, Fox Business Automation Solutions

Lakeland, Florida

How we help Fox Business Automation Solutions Company

Brought on as a third party, we supplied ongoing development services. The team work on multiple projects and deliver according to predetermined design specifications.

Technologies used

Contact us to learn more about how Syberry can help your business achieve its every goal!

0 / 2500

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Submit loading...

Was this page helpful?