Modification date: August 25, 2020

Is Your Business Ready to Develop Custom Software?

Is Your Business Ready to Develop Custom Software? Here’s How to Get Started

Your business has outgrown its current systems, and you’ve decided that, rather than paying endless subscription fees for an off-the-shelf solution that almost meets your needs, you’re ready to invest in a custom software system perfectly tailored to your business objectives and growth trajectory.

You’re confident your decision is the right one. There’s just one question: where to start?

In this article, we’ll outline the two first steps that, though daunting, will get your custom software project started on the right foot and exponentially increase your chances for success.

First, Select the Right Vendor

In order to create custom software that will benefit your business, you’ll need to enlist the help of a reliable software development company. It may seem like a simple objective, but choosing the right vendor isn’t always easy. There are countless third-party software developers jockeying for your business, and you’ll have to sift through them to find a partner who is a perfect fit for your business.

Start by deciding whether you want to hire a company that’s offshore, onshore, or nearshore. And once you’ve done that, it’s time to start vetting the candidates. You’ll need to ask several good candidates for estimates — and then pore over those estimates carefully for red flags. But estimates aside, you’ll want to find a developer who is not just a vendor but a partner. You’re looking for a team that is willing to get to know your business inside and out — its processes, its strengths, and its weak spots — and work with you to develop the perfect solution for your goals.

Learn more about the vendor selection process here.

Once you’ve selected your vendor, you may think it’s time to start developing. But wait. There’s one important step that should come before anyone writes a single line of code.

Dedicate Time to the Discovery Phase

The first step of the project — and one you’ll undertake in tandem with your software development team — is discovery. The discovery phase is the process by which your team and your developers identify, outline, and tailor the specifics of the software project in relation to your business goals. In other words, this is the point at which you solidify your vision for the end goal and create a road map for getting there. The process may look different with different software developers, but the basics should be the same no matter who you’re working with. Here’s a rundown:

The "product owner," someone from the business’s team, will be involved from start to finish, providing insight into the business processes and needs underpinning the new application. On the software vendor’s side, the discovery team will include specialists in software requirements specification (SRS), software architecture documents (SAD), vision and scope, use cases, and UI/UX interfaces. These are the people that take your company’s vision and make a pathway to reality.

The deliverables or results of the discovery phase may also vary from vendor to vendor, but the ultimate goal is universal: to gather and organize enough information to estimate the cost of a project, develop a plan, and begin implementation.

While it may be tempting to jump right into development, the discovery phase and everyone involved are critical to chart an efficient course to your ultimate destination. As a comparison, consider building a house without a blueprint — it’s a recipe for disaster. Similarly, skipping over this critical first step in software development will likely lead to mismanaged work, unexpected costs, significant revisions, protracted timelines, unmet expectations, and, ultimately, a failed software development project.

Fortunately, if you’ve chosen a software development team worth its salt, they’ll understand just how critical discovery is, and they’ll work with you to invest sufficient time and energy to the process. And as a result, you’ll be ready to navigate the entire software development process with ease, from idea to deployment, and beyond.

Publication date: October 28, 2019

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What our customers say about us

Syberry has provided satisfactory services thus far, and they are very responsive to any issues that arise. The team also possesses strong communication skills. They delivered a functional piece of software at a reasonable price, and they've managed the project very well.

Richard Harkness


Elk Grove, CA

How we help ADEPT Driver Company

We developed a web-based driving simulator for teens and another for adults. The products run on Chromebooks, and the team added features that enable them to measure a driver's ability to avoid a crash.

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I don't think you could find a better company to manage and build your project. I get so many compliments on my application, and it has a lot of unique and complex development.

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A photographer approached us to build a web-based software platform that combines the fastest social media manager with state-of-the-art galleries and provides the ultimate tool for photographers to upload, store, back up, and share their photos and manage their SMM activities.

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The user-friendly software hasn’t encountered any issues or bugs in more than three years. It’s high quality has helped grow the clientele. Straightforward and consistent in communication, Syberry met every deadline and ensured a hassle-free development process.

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Our client was inspired to create a product that helps steel erection companies perform faster, more efficient estimations and bids. We developed original proprietary software from the initial concept.

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The new platform received positive feedback and performs better than its predecessor. Syberry communicated the project’s progress to their partners well by breaking down their steps and utilizing a management system. Most importantly, they delivered world-class service for a cost-efficient price.

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Following strict regulations and requirements, we used AWS to develop a custom e-commerce web app that includes shipping integration. Since the site’s launch, the team has continued to make updates.

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The application was delivered on time and within budget. Syberry explained their process thoroughly and accommodated to scope changes effortlessly. Their stellar project management, highly responsive communication, and proactive attitude set them apart.

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How we help Fahrenheit Marketing Company

We developed a large, complex .NET application with various third-party integrations. The team built the software from scratch based on existing wireframes.

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The end solution exceeded the client’s expectations. Syberry delivered high-quality products on time and at outstanding value. They provided frequent updates and repeatedly sought feedback at each stage. Customers can expect a highly experienced team that easily translates concepts into solutions.

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Our team built video streaming software as a web and desktop app for a third-party client. We completed end-to-end development—from scoping to feedback cycles to QA—using PHP and Wowza Streaming Engine.

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Syberry has successfully improved the frontend performance of the platform and continues to make thoughtful suggestions for enhancements. They have proven to be communicative and reliable, mitigating the common concerns of outsourced teams. Syberry remains mindful of business goals and client needs.

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Taking over for another vendor, we served as the ongoing software engineering partner for an energy company’s cloud-based platform. The company provided scoping, development, testing, and deployment services.

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The added team members sufficiently fulfilled the needs of the project. The product was successfully launched and has received positive feedback. Syberry continues to be a supportive partner in development. They provide an impressive team and their expertise fosters a smooth collaboration.

Chris Cox

CTO, MyMelo

Louisville, Kentucky

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We provided staff augmentation resources for a development project. The team contributed engineers to follow an established roadmap to perform updates and add features.

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Syberry delivered a solid website that has become a database of close to 40 organizations. The team worked quickly and efficiently to get the website up and running, and they continue to invest their time into the project. Additionally, they have been a communicative partner.

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How we help Covid Resource Network Company

The company developed a website that serves as a database where organizations can find and donate to other organizations. Currently, the team is working on enhancing the website and fixing bugs.

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When the system is up and running, it will save time for the internal team. Syberry was a patient partner, and they performed well throughout the collaboration.

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How we help Ernie's Mobile Home Transport Company

The team built an information hub for a mobile home transport and permit service. After discussing the existing system and processes, we delivered a new structure for forms and data.

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All deliverables have exceeded expectations and function properly once launched. The Syberry team is skilled in juggling multiple projects, and provide strong expertise in software development. Their dedication to the project has fostered continual success in the engagement.

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Brought on as a third party, we supplied ongoing development services. The team work on multiple projects and deliver according to predetermined design specifications.

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Contact us to learn more about how Syberry can help your business achieve its every goal!

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