Modification date: May 26, 2021

How Does Syberry Help with Quality?

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Syberry

How Does Syberry Help with Quality?

Testing is a nonnegotiable part of the software development cycle. But what does it entail, exactly? Let’s take a look at how we do it at Syberry, discuss some of the most popular types of testing that our team implements, and show how all these activities contribute to the success of projects and benefit our clients.

Where Do We Start?

Before testing begins, it is of great importance to go over and establish the key goals and aspects of the planned testing with other team members, including the business analyst, project manager, and development team. Here are some of the main talking points for that discussion:

  • Goal(s) of testing, from the respective parties’ perspectives
  • Types of testing required
  • Distinguishing characteristics of the product and its target audience
  • Types of devices that testing needs to be carried out on
  • Browsers and operating systems (OS) that should be tested, and at which screen resolutions
  • Requirements for various types of forms and style guides, as well as software requirements specification (SRS)
  • Any required documentation on the results of testing, such as reports, checklists, test cases, etc

By gathering as much information as possible in advance, the team becomes well prepared for the job ahead and can plan their work thoroughly.

Let’s now take a look at some of the most commonly used types of testing, which are relevant on most projects.

Backend Testing

What would happen if a large number of requests hit the server all at once? That depends on how stable the product is, and this is precisely what is tested during backend testing. Using specialized tools, QA engineers simulate a scenario in which the number of users rises sharply, which leads to a sharp increase in requests sent to the server. Testers then monitor at what point the server crashes—meaning it stops responding to requests. If the critical threshold is too low, developers suggest ways of optimizing the server. The process described is called load testing.

The process of load testing involves more than just the efforts of QA team, however. To start with, the team must establish exactly what to test and how to test it. The “what to test” part is usually covered by the development team, as they are able to establish what kinds of requests are sent to the server most frequently, as well as which requests transmit the most data and generate the highest loads. The “how to test” part would usually come from the ordering client or the product owner, as these stakeholders would know the business aspect best. The team would need to know the target audience and user metrics, such as the most frequent behavior scenarios in the system, time periods of increased and decreased activity, types of activities, and periods and nature of peak traffic. Without this input, load testing might not produce the real picture.

The results of load testing depict the size of the load the system can withstand. It is possible to emulate a scenario where the system crashes, and then study its behavior afterwards. Can it recover on its own, or is manual intervention needed? This work will help to prepare for similar situations in production.

Let us take the example of a large commercial product that works with different types of contracts. One day the company released a highly anticipated new type of contract, but the following day the system ceased working completely, and their contact center was overwhelmed with the number of incoming inquiries. The reason was a miscalculation during testing: the team was testing simultaneous work with a certain number of contracts, but in reality, the load was 100 times that number. This case goes to show just how important testing—and all the planning that goes into it—is.

Functional Testing

Functional testing is designed to check the functionality of the product as defined by the software requirements specifications. The task of the developer is to bring the outlined functionality to life, and the task of the QA engineer is to prepare test documentation (e.g., test cases and checklists) to test the functionality.

After developers complete their tasks, they pass the product components on to the QA engineer and mark them available for testing in the task tracker. QA engineers then inspect the components for operability and adherence to specifications. If they pass inspection, the task is marked “done” and is closed. If they do not pass, any bugs are entered into bug tracking system, the task is declined, and the information on the problems found is entered into the system. The task is not accepted as complete until the bugs are fixed.

Usability Testing

Before a product is released, it’s important to conduct usability testing to reveal any weak points in the interface or the overall idea of the product. To do this, designers pass on the interactive prototype to a group of users and collect feedback—most importantly, how easy they find it to reach their goal using the product. QA engineers compose a questionnaire for the users that helps understand their experience, and the responses are used to guide any changes that may be required.

Regression Testing

This is one of the most important and labor-intensive parts of QA engineers’ work. Regression testing is similar to functional testing, though in addition to checking new functionality, it also checks that any new functionalities do not interfere with previously tested and completed components.

Regression testing also includes testing of product versions. If a product is already being used by real users, it is essential to make sure that version upgrades work, without breaking the current version.

The father along the development is, the more functionality needs to be tested, and the more time-consuming regression testing becomes.

Integration Testing

Integration testing is needed when the development team finishes and connects two big parts of the system, such as the admin panel and the web service. After such a substantial integration, it is imperative to be sure the two parts work together like they should.

Finally, it is important to emphasize that, as the number of new technologies is growing, so is the number of potential bugs that can occur in any software product. Development without testing along the way can be compared to painting while blindfolded, as different elements of the project may not behave according to the initial expectations. If you wait until development is “complete” to find that out — or worse, let users find out for you after the software is live — you’re creating much more trouble and expense for yourself than if you conduct this compelx and diverse series of tests at key intervals throughout the development process.

Publication date: May 26, 2021

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What our customers say about us

Syberry has provided satisfactory services thus far, and they are very responsive to any issues that arise. The team also possesses strong communication skills. They delivered a functional piece of software at a reasonable price, and they've managed the project very well.

Richard Harkness

CEO, ADEPT Driver

Elk Grove, CA

How we help ADEPT Driver Company

We developed a web-based driving simulator for teens and another for adults. The products run on Chromebooks, and the team added features that enable them to measure a driver's ability to avoid a crash.

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I don't think you could find a better company to manage and build your project. I get so many compliments on my application, and it has a lot of unique and complex development.

Todd Surber

CEO, PIXRIT

Charleston, South Carolina

How we help PIXRIT Company

A photographer approached us to build a web-based software platform that combines the fastest social media manager with state-of-the-art galleries and provides the ultimate tool for photographers to upload, store, back up, and share their photos and manage their SMM activities.

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The user-friendly software hasn’t encountered any issues or bugs in more than three years. It’s high quality has helped grow the clientele. Straightforward and consistent in communication, Syberry met every deadline and ensured a hassle-free development process.

Vince Hughes

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Knoxville, TN

How we help Steel Estimating Solutions Company

Our client was inspired to create a product that helps steel erection companies perform faster, more efficient estimations and bids. We developed original proprietary software from the initial concept.

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The new platform received positive feedback and performs better than its predecessor. Syberry communicated the project’s progress to their partners well by breaking down their steps and utilizing a management system. Most importantly, they delivered world-class service for a cost-efficient price.

Bill Fahy

Owner, FDI Creative Services

Houston, TX

How we help FDI Creative Services Company

Following strict regulations and requirements, we used AWS to develop a custom e-commerce web app that includes shipping integration. Since the site’s launch, the team has continued to make updates.

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The application was delivered on time and within budget. Syberry explained their process thoroughly and accommodated to scope changes effortlessly. Their stellar project management, highly responsive communication, and proactive attitude set them apart.

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CEO, Fahrenheit Marketing

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How we help Fahrenheit Marketing Company

We developed a large, complex .NET application with various third-party integrations. The team built the software from scratch based on existing wireframes.

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The end solution exceeded the client’s expectations. Syberry delivered high-quality products on time and at outstanding value. They provided frequent updates and repeatedly sought feedback at each stage. Customers can expect a highly experienced team that easily translates concepts into solutions.

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How we help Velicom Company

Our team built video streaming software as a web and desktop app for a third-party client. We completed end-to-end development—from scoping to feedback cycles to QA—using PHP and Wowza Streaming Engine.

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Syberry has successfully improved the frontend performance of the platform and continues to make thoughtful suggestions for enhancements. They have proven to be communicative and reliable, mitigating the common concerns of outsourced teams. Syberry remains mindful of business goals and client needs.

Cory Kowal

VP of Products, THG Energy Solutions

Tulsa, OK

How we help THG Energy Solutions Company

Taking over for another vendor, we served as the ongoing software engineering partner for an energy company’s cloud-based platform. The company provided scoping, development, testing, and deployment services.

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The added team members sufficiently fulfilled the needs of the project. The product was successfully launched and has received positive feedback. Syberry continues to be a supportive partner in development. They provide an impressive team and their expertise fosters a smooth collaboration.

Chris Cox

CTO, MyMelo

Louisville, Kentucky

How we help MyMelo Company

We provided staff augmentation resources for a development project. The team contributed engineers to follow an established roadmap to perform updates and add features.

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Syberry delivered a solid website that has become a database of close to 40 organizations. The team worked quickly and efficiently to get the website up and running, and they continue to invest their time into the project. Additionally, they have been a communicative partner.

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How we help Covid Resource Network Company

The company developed a website that serves as a database where organizations can find and donate to other organizations. Currently, the team is working on enhancing the website and fixing bugs.

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When the system is up and running, it will save time for the internal team. Syberry was a patient partner, and they performed well throughout the collaboration.

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How we help Ernie's Mobile Home Transport Company

The team built an information hub for a mobile home transport and permit service. After discussing the existing system and processes, we delivered a new structure for forms and data.

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All deliverables have exceeded expectations and function properly once launched. The Syberry team is skilled in juggling multiple projects, and provide strong expertise in software development. Their dedication to the project has fostered continual success in the engagement.

John Fox

Executive VP, Fox Business Automation Solutions

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How we help Fox Business Automation Solutions Company

Brought on as a third party, we supplied ongoing development services. The team work on multiple projects and deliver according to predetermined design specifications.

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