Client
Established water management business with an ecosystem of custom software
With over 120 years in the market, our client's water management business tests, treats, and controls water quality for thousands of U.S. businesses. They use a custom application ecosystem to streamline operations.
Inspectors use a desktop application to document water meter readings in the field, even offline, and sync the data when they return to the office. Marketing specialists utilize a separate desktop app to generate reports and proposals for prospective customers. On the user side, a web portal allows users to access their water meter readings, monitor water safety, and generate reports, with this data also available via an iOS app. All these applications are integrated to share the same data.
Problem
Refactored desktop application did not pass beta testing
After years of using the system, the client realized it had become outdated, slow, and riddled with critical defects, making it difficult to implement new features. They decided to refactor the system.
However, after several months of development with another vendor, the client was disappointed. Beta testing revealed critical defects and extremely low performance, making the app unusable for inspectors in the field as it slowed down work and lost user data.
The client then turned to Syberry to fix the critical bugs and deploy the application across the organization.
Solution
Fast-performing reliable application fully in use
After fixing the critical defects, we set up CI/CD and switched to weekly sprints for continuous improvements and fixes, beginning the refactoring process.
During refactoring, we found many suboptimal user flows that slowed down work, such as actions that took five clicks but could be done in two. We gradually resolved these issues, enhancing the user experience.
Using the cross-platform framework .NET MAUI for the client's desktop application, we ensured easy adaptation for iOS, Android, Windows, and MacOS without repetitive full-scale development.
Over several months, we enhanced the user experience, optimized performance, eliminated critical bugs, and released the application to all users.
Result
A traditional business with successful automation experience
- x32
times growth in users
- x12
times faster application performance
- x15
times more field service reports generated per month
- x4
times less technical support
Succeed faster with Syberry
If you submit a request today, your MVP will be ready
as early as February 11, 2026
YOU MIGHT ALSO BE INTERESTED IN...
Software that improves access to clean waterEnergy, Startups
Software that improves access to clean water
Explore how a custom software application lets developing countries' populations access safe drinking water. A startup with the ambitious goal of creating decentralized water systems in developing countries approached Syberry to engineer a web and desktop application that helps to provide uncontaminated water supplies in third-world countries. Despite the low-power limitations, we maximized the app’s functionality and developed features using just two gigabytes of computer memory.
Billing platform for energy management companyEnergy
Billing platform for energy management company
Syberry built a web application that automated 99% of invoice processing for this energy management company that was founded to help businesses navigate a chaotic world of utility bills. Its web application receives utility bills in diverse formats from various data providers and uses embedded algorithms to recognize and analyze the utility data. Using agile methodologies, clean coding, and thorough documentation, we streamlined the development and stabilized the application.
Social media for photographersStartups
Social media for photographers
Combining cloud storage with a social media management platform produced the go-to platform for a community of photographers.
Payment processing system for a B2B FinTech startupFinance, Startups
Payment processing system for a B2B FinTech startup
This entrepreneur created a disruptive payment platform for small businesses. Our client, a dynamic B2B FinTech startup, is committed to empowering small businesses with streamlined payment solutions. They aim to revolutionize traditional payment systems by offering an all-in-one invoicing and bill pay platform that eliminates fees and simplifies transactions for businesses in the United States.
Industries we work in
Succeed faster with Syberry
If you submit a request today, your MVP will be ready
as early as February 11, 2026