CASE STUDY
Video conferencing application for courts
This application transformed remote court appearances, enabling seamless, cost-effective, and secure communication for courts, attorneys, and litigants across the West Coast.
Tech stack/tools we used: PHP, HTML5, MySQL, jQuery, Symfony, Sass, Azure
Client
Startup with an idea for remote court appearance
A startup focused on modernizing court procedures by implementing a cloud-based telephonic appearance system to facilitate remote audio appearances for attorneys and litigants.
Problem
Need for accessible remote court appearances
The client needed a system to enable remote court appearances, integrating with court CMS and providing an easy-to-use interface for scheduling, payment, and moderating calls.
Solution
Comprehensive telephonic appearance platform
Syberry developed a turnkey solution that supports multiple inbound callers, integrates with court telephone systems, and ensures secure payments through court gateways. The platform includes a web-based scheduling and payment center, user-friendly moderation tools, and a notification system.
The platform allows court staff to manage remote appearances efficiently, with features like muting/unmuting calls, placing callers in virtual rooms, and tracking users. The integration with Azure ensures secure identity management, enhancing user trust and data protection.
Challenge #1
Integration with court systems
Successfully integrated with existing court CMS and telephone systems to ensure compatibility and easy operation.
Challenge #2
Scalable call management
Developed a solution capable of handling multiple simultaneous callers and routing them to the appropriate courtrooms.
Challenge #3
Secure payment processing
Ensured all payments were securely redirected to court gateways, maintaining the integrity and security of financial transactions.
Succeed faster with Syberry
We deliver an MVP between 6-12 months
Key features
User-friendly scheduling and payment system
Designed an intuitive web-based interface for easy scheduling and payment, allowing users to book remote appearances effortlessly.
Advanced call moderation tools
Implemented moderation tools for court staff, including muting/unmuting calls and managing virtual meeting rooms.
Automated notifications
Integrated a notification system that sends reminders via email, text, and voicemail, ensuring all participants are informed and prepared for their appearances.
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