CASE STUDY

Video conferencing application for courts

This application transformed remote court appearances, enabling seamless, cost-effective, and secure communication for courts, attorneys, and litigants across the West Coast.

Tech stack/tools we used: PHP, HTML5, MySQL, jQuery, Symfony, Sass, Azure

phones
Our workVideo conferencing application for courts

Client

Startup with an idea for remote court appearance

A startup focused on modernizing court procedures by implementing a cloud-based telephonic appearance system to facilitate remote audio appearances for attorneys and litigants.

Problem

Need for accessible remote court appearances

The client needed a system to enable remote court appearances, integrating with court CMS and providing an easy-to-use interface for scheduling, payment, and moderating calls.

Solution

Comprehensive telephonic appearance platform

Syberry developed a turnkey solution that supports multiple inbound callers, integrates with court telephone systems, and ensures secure payments through court gateways. The platform includes a web-based scheduling and payment center, user-friendly moderation tools, and a notification system.

The platform allows court staff to manage remote appearances efficiently, with features like muting/unmuting calls, placing callers in virtual rooms, and tracking users. The integration with Azure ensures secure identity management, enhancing user trust and data protection.

Challenge #1

Integration with court systems

Successfully integrated with existing court CMS and telephone systems to ensure compatibility and easy operation.

Challenge #2

Scalable call management

Developed a solution capable of handling multiple simultaneous callers and routing them to the appropriate courtrooms.

Challenge #3

Secure payment processing

Ensured all payments were securely redirected to court gateways, maintaining the integrity and security of financial transactions.

Succeed faster with Syberry.

Get in touch to discuss your vision — for your software and your business.

Succeed faster with Syberry

Get in touch to discuss your vision — for your software and your business.

Key features

  • User-friendly scheduling and payment system

    Designed an intuitive web-based interface for easy scheduling and payment, allowing users to book remote appearances effortlessly.

  • Advanced call moderation tools

    Implemented moderation tools for court staff, including muting/unmuting calls and managing virtual meeting rooms.

  • Automated notifications

    Integrated a notification system that sends reminders via email, text, and voicemail, ensuring all participants are informed and prepared for their appearances.

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Succeed faster with Syberry.

Get in touch to discuss your vision — for your software and your business.

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